Privacy Policy

Overview

Prestige Pressure Washing respects your privacy. We collect only the information reasonably necessary to respond to inquiries, prepare estimates, schedule and perform services, process payments, maintain business records, improve our website, and communicate with customers.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name, telephone number, email address, and preferred contact method.
• Your property address and service location.
• Details about the property, requested service, scheduling needs, and project.
• Photos, videos, messages, or other materials you send to help us evaluate a project.
• Payment and transaction-related information when you purchase services.
• Any other information you choose to provide by phone, text, email, website form, or in person.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, pages visited, referring website, approximate location, and the date and time of your visit.

2. How We Use Information

We may use collected information to:

• Respond to questions and quote requests.
• Evaluate, schedule, confirm, and perform services.
• Communicate about appointments, estimates, invoices, payments, and service updates.
• Provide customer support and resolve concerns.
• Process transactions and maintain accounting and business records.
• Improve our website, services, marketing, and customer experience.
• Prevent fraud, misuse, security incidents, and unlawful activity.
• Comply with legal, tax, insurance, and regulatory obligations.

3. Payment Processing

Prestige Pressure Washing may use Square or another third-party payment processor to process customer payments. Payment processors may collect payment card details, billing information, device information, and transaction data directly under their own privacy policies and security practices.

Prestige Pressure Washing does not intentionally store complete payment card numbers or card security codes on this website.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors use the site, measure performance, and improve content.

You may be able to limit or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. How Information May Be Shared

We do not sell your personal information. We may share information only when reasonably necessary with:

• Service providers that support website hosting, forms, email, scheduling, payments, accounting, analytics, or business operations.
• Employees, contractors, or business partners who need the information to provide requested services.
• Professional advisors, insurers, financial institutions, or legal representatives.
• Government authorities or other parties when required by law, court order, or legal process.
• A successor organization in connection with a merger, sale, restructuring, or transfer of business assets.

6. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please avoid sending highly sensitive information through the website contact form, email, or text message.

7. Data Retention

We may retain information for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

8. Your Choices and Requests

You may contact us to request that we review, correct, or delete certain personal information associated with you. We may need to verify your identity before completing a request, and some information may be retained when required for legal, accounting, fraud-prevention, or legitimate business purposes.

You may opt out of nonessential promotional communications by following the unsubscribe instructions provided or contacting us directly. Service-related communications may still be sent when necessary to complete a requested service or transaction.

9. Age Requirement

This website and our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18 through this website.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including Google, Instagram, Square, and other platforms. We are not responsible for the privacy, security, content, or practices of third-party websites. Review their policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations. The revised version will be posted on this page with an updated effective date.